1. Returns

We want you to be completely satisfied with your purchase from Klara Projections. If for any reason you are not satisfied, we offer a hassle-free return process.

2. Eligibility

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

3. Initiation of Return

To initiate a return, please contact our customer service team within 30 days of receiving your product. Our team will provide you with instructions on how to proceed with the return.

4. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact our customer service team for assistance.

6. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

7. Contact Us

If you have any questions about our return policy, please contact us via email at info@klarausa.com.

We reserve the right to modify this return policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.